Home / exchanges

Returns & Exchanges

We offer a 30-day money-back guarantee on item(s) that are in an unused pristine condition and in the original packaging. Please ship your return/exchange in a padded envelope or box. We recommend shipping back in a method that can be tracked and/or insured. We are unable to provide an exchange or issue a refund on merchandise that we did not receive. It is not necessary to send back gift boxes or catalogs. Discontinued, retired, sale, clearance items are not eligible for return. 

Return / Exchange Form:
Print and fill out the return / exchange form to send back with your merchandise. 
Please allow up to 6 weeks to process from the time postage tracking shows delivered to the Return/Exchange Dept.

Approved exchanges will ship back to you in the method selected on the Exchange form.
Approved returns will be refunded to the original payment method, minus shipping expenses.

Download